Make an appointment and not so good as lining up to wait ahead of time Make an appointment and register and meet the awkwardness in Jinan

Make an appointment and not so good as lining up to wait ahead of time Make an appointment and register and meet the awkwardness in Jinan
Make an appointment and not so good as lining up to wait ahead of time Make an appointment and register and meet the awkwardness in Jinan
According to the regulation of Ministry of Public Health, every large hospital of Jinan successively put out making an appointment or reserving by phone and registering on the net since November 1 last year. The reason why put out this measure, it is a plan for arranging to seek medical advice ahead of time, reduce the time of waiting. So far, the action it implements to be already last one year, let, see pathological change must must light saving time really? The reporter interviews to find, in some hospitals, make an appointment and register and has not played an obvious role, even a patient says, make an appointment several days ahead of time, might as well go to line up several hours in advance. Blame the phenomenon patient to prefer standing in a long queue making an appointment and registering Ministry of Public Health to put out and make an appointment to register the original intention served either to, for reduce patient, wait time, let, watch pathological change to be light. When this service is put out, someone prophesies that seeing the doctor will say good-bye to and stand in a long queue. But realistic situation, make an appointment, register, serve, implement in this year, the ones that do not have in imagination have prevailed. Some patients would rather go to line up several hours in advance, unwilling to or make and reserve by phone registering on the net too. In the morning of the 8th, in waiting area on the first floor of outpatient building of provincial hospital, the reporter finds the patient waiting for here stills have much, ask get up situation registered to make an appointment, one patient that wait say he know make an appointment registering, but impracticable, at want expert that think always make an appointment, sometimes nearly have with great difficulty, it is time to notify according to the telephone of the hospital, must queue up again, the time to wait for is not short at all, it would be better to line up directly. The reporter notices, the case history in this patient's hand has originally already been spent more than half. The staff members of clinic of provincial hospital say, really a lot of patients line up very early, " come some at midnights " . It is put into enormously that the central hospital of Jinan put out making an appointment to register while serving last year, no matter platform construction, or personnel dispose, the sufficient support that the schools have all offered, advance this reform measure in a more cost-effective manner. But when 8 diaries person interview, the relevant persons in charge of this institute say: "Book the number of people registered and has not anticipated so many. " Reporter's some other home general hospitals of Jinan of telephone communication subsequently, find some reservation systems of hospital seldom use, even a sequence call which hospitals announced has already changed, it is unable to get through. "Needn't make an appointment, you come hospital register, just, can hang up directly. " A hospital books system staff members to tell reporters directly. Many of hospital make an appointment systematic staff member say, the sequence call announced nearly succeeds " consulting telephone " ,Someone calls once in a while, mostly consult the condition too, few made an appointment. In which expert does the road thinks the main trend has seen from present situation booked registering, every reservation of hospital register, serve, can change, see the doctor current situation of standing in a long queue. Since it is so, make an appointment, register, have essential to store in? The relevant experts of many hospitals of provincial capital say, make an appointment and register the main trend that is health care reform, not only can't dismiss from, will continue strengthening. " No matter to the patient or to the doctor, these are good things. The patient does not need to take a long time and line up, saves time, if the patient make an appointment ahead of time, still can guarantee to go to a doctor in time. The doctor finds out about patient's condition ahead of time through the information of making an appointment, know what's what in the heart too while diagnosing. " The relevant person in charge of department of traditional Chinese medicine of central hospital of Jinan says. The person in charge of clinic of provincial hospital says, they are drafting that register and operate the scheme in new reservation, plan to implement " Make an appointment and have priority " ," Make an appointment ahead of time, can come to go to a doctor before the appointed time point, needn't line up. " The person in charge say, hope, encourage more patients through online or reserve by phone registering through way this. And, register the planned number to increase progressively in reservation that the clinic of provincial hospital confirms. " The first 2 every day for each expert, increase by 5 progressively now, and then will also adjust according to the need. " The person in charge of clinic of provincial hospital introduces. Any reasons 1 have been booked and must line up, does not save labour at all Why the patient is unwilling to make an appointment to register, make an appointment and must line up to be an important reason. That patient speaks as the reporter interviewed in the provincial hospital: "Sometimes nearly have and must queue up again, the time to wait for is not short at all. " The working time according to the provincial hospital, begin to register at 30 past 7. But it needs it after the doctor at 8 o'clock goes to work to book the successful patient, doctors who could go to book line up to wait. "When the doctor went to work, a lot of people stand in the front, you, on slowly,etc.. I advise you to line up early, it is more useful than to make an appointment several days ahead of time. " A patient introduces one's own experience so. The person in charge of clinic of provincial hospital admits frankly, at the present stage, it is not convenient enough for this institute to make an appointment and register, make an appointment and does not really exist as the early phenomena that line up yet ahead of time. "This is actually a contradiction. Medical resources are limited, an expert diagnoses, the length is fixed, if planned number registered to make an appointment also can go to a doctor preferably while being too much, patient registered to line up certainly unwilling then. So making an appointment might not succeed either, especially some famous experts. " This person in charge says, the hospital wants both sides to give consideration to during arrangement, very awkward. 2 makes an appointment and registers the number of people allowed is limited, the hot expert is not easy to invite Hear someone complain make an appointment, register success rate to be too low on the net, at oneself want expert that let always make an appointment often, it is inconvenient at all. Some hot reservation of department register planned number to be really very much in great demand, cause a lot of people to want to make an appointment but make an appointment too. For example, in the central hospital of the market of Jinan, department of traditional Chinese medicine is the hot department making an appointment. "The number of people of reservation of our department increases progressively, just rise to each expert and 10 people every day in conformity with patient's demand before festival, still in short supply, finished making an appointment long ago. " The relevant persons in charge of this department introduce. The staff members of service centre of the patient of Qianfo Mount hospital of province introduce too: "There are a lot of people that book on weekly Tuesday, Wednesday, because two gynecological experts diagnose on Tuesday, expert of dept. of orthopedics diagnoses on Wednesday, the reputation is big, there are many patients. " However, these some other departments of two hospitals book the planned number registered and can not use up. Even any reservation patient's situation has appeared in some departments in Qianfo Mount hospital of province, "come at any time, register at any time, can see the doctor at any time, needn't make an appointment at all. " The staff members of the service centre of the patients of this institute say. Flocking together and booking the hot expert's method as to the patient, persons in charge of clinic of provincial hospital do not approve. "In our eyes, the expert is an expert, check and rate strictly through the hospital, the level is certainly out of question, there is no classification of hot expert, general expert at all. Propose the patient is not too nitpicking to the doctor, a lot of book the fewer expert, the medical skill is very good too. " This person in charge says. 3 has patients not to understand that make an appointment and register this clothes On the other hand the affair reason, though make an appointment and register and already implement for a last year? �� human skull second all cut off from and catch pod Wei hoe Lue the Kenyas is the calamities extensive to cover with shaddock hide to subcutaneous ulcer food mark ���� mix to coerce crotch �� of Pi 1 Fu after favoring with to Du ao cheek after rushing down after dropping down to �� spine liquid handkerchief Qiao after coughing in ��The sun, the reporter inquires in the outpatient building of central hospital of the market of Jinan that a patient finds to wait at random, a lot of patients do not know at all that book and register this service. "I rush to come over from the other places, do not know how to make an appointment. " A middle aged women patient from Tai'an says. A relevant person in charge of this institute says frankly too, though they register in making an appointment and put into greatly, but it is not enough to propagate, a lot of people do not understand this service. [The patient proposes ] to make an appointment and could open and pay the current reservation procedure of every hospital of the function on the net, the system of making an appointment of patient's log-in, chooses the department, expert to be booked, fills in personal information, describe the condition, and leave personal contact details and wait for the telephone notice of the hospital. However, this kind of reservation does not possess and pay the function, so not real " register " . So even the patient makes an appointment, succeeds in, does not pay dues to register until the hospital wants when goes to a doctor in designated time. If there are too many people waiting to register, unavoidable to line up. "If make an appointment and open and pay the function, avoid this link of registering to line up directly. " A young patient proposes. At present, a hospital does not open this kind of function in the provincial capital. "This is a very great project, need to cooperate with a lot of units such as the bank, website, need cooperation of a plurality of departments inside the hospital even more, it is not possible easily. " The person in charge of clinic of a hospital says. However, had hospitals in the pilot project of some departments " all-purpose card " already ,Namely see the doctor all course pay by credit card automatically, does not need to line up in addition. If this action can be popularized, will realize the payment function booked on the network to a certain extent. [How stones from other hills ] make an appointment to register the reservation that still belong to new things at home to register, it is the convention implemented for many years in a lot of American-European countries. In these countries, except the emergency call, the patients diagnose the illness to generally all need to make an appointment and registering, few people go to the hospital to look for a doctor directly. Has not booked, the hospital will not connect and examine either generally. In these countries, if the patient falls ill, will make a phone call to the clinic or hospital, make an appointment for the family doctor's time of making a diagnosis. If the doctor thinks it necessary, will advise the patient to change the place of examination to make a diagnosis and give treatment to the medical centre of the training or section hospital; After obtaining a patient to agree with, the family doctor will contact specialists for the patient, and provide and change the place of examination singly. Generally speaking, the patient could not go to the medical centre of the training or section hospital to seek medical advice directly by oneself. Patient until family doctor of obtaining change the place of examination form, can give medical in the center or section hospital changed the place of examination to plan phone, make an appointment for time of going to a doctor. [, confirm from October in the same year, all tertiary hospitals should make an appointment and make a diagnosis to serve, second hospital should launch this service progressively too. Ministry of Public Health thinks, it is that the public hospital regards patient as the centre and launches the important reform measure of medical care that the network registers, seeking medical advice, improving the medical service level in facilitating the masses has great meanings. Take the lead in implementing and book making a diagnosis to serve in the public hospital, help the patient to seek medical advice and consult, arrange, seek medical advice plan ahead of time, reduce the time of waiting, help the hospital to promote the management level too, raise working efficiency and medical quality, reduce the safe risk of medical treatment. (Life Daily Wang ShuaiJun)


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